Terms of service

Welcome to FIVENUTS AGROTECH PVT LTD

These Terms & Conditions (“Terms”) govern your use of our website www.fivenuts.in and your purchase of our makhana products from FIVENUTS AGROTECH PVT LTD, a company incorporated under the laws of India.

By accessing or using this Website, or placing an order with us, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our Website or purchase our Products.

1. Definitions

  • You, “User” or “Customer” means any person who accesses this Website or purchases Products from us.
  • Service means the Website, products, and other services provided by us.
  • Order means your purchase request for Products from our Website

2. Acceptance and Modification of Terms

We reserve the right to update, amend or modify these Terms at any time without prior notice. Please review these Terms periodically. Your continued use of the Website or purchase of Products after changes constitutes acceptance of the updated Terms.

3. Use of Website

  • You agree to use the Website lawfully and not to engage in any conduct that may harm the Website or other users.
  • You shall not use the Website to transmit fraudulent, harmful, infringing, or offensive content.
  • You are responsible for maintaining the confidentiality of your account credentials (if any) and for all activity under your account.

4. Intellectual Property Rights

  • All content, trademarks, logos, product images, text, and materials on this Website are the exclusive property of [Your Company Name] and/or its licensors.
  • You are granted a limited, non-transferable license to access and use the
  • Website for personal, non-commercial purposes.
  • Unauthorized use, reproduction, or distribution of Website content is strictly prohibited.

5. Products, Pricing, and Availability

  • We endeavour to display accurate information about Products and pricing. However, errors may occur, and we reserve the right to correct such errors.
  • All Product prices are subject to change without notice.
  • Products are subject to availability. We may discontinue or change specifications of Products at any time without liability.
  • Product descriptions and images on the Website are for illustrative purposes only. Actual products may vary.

6. Order and Payment

  • By placing an Order, you confirm that you have provided accurate and complete information.
  • Orders are confirmed only after receipt of full payment via authorized payment gateways.
  • Payment details are securely processed by third-party providers. We do not store or have access to your payment credentials.
  • You can cancel an Order only before dispatch by contacting us at info@fivenuts.in.
  • Refunds, if applicable, will be processed in accordance with our Return and Refund Policy.

7. Shipping and Delivery

  • We offer delivery across India. Shipping charges, if any, will be displayed during checkout.
  • Delivery timelines are estimates and may vary due to factors beyond our control.
  • Once shipped, tracking details will be communicated via email or SMS.
  • We are not liable for delays caused by logistics partners, customs, or incorrect address information provided by you.
  • Risk of products passes to you upon delivery.

8. Customer Feedback, Testimonials, and Submissions

  • By submitting feedback, testimonials, or other content, you grant us a worldwide, royalty-free, perpetual license to use, modify, and publish such content in connection with our business.
  • Submitted content must not infringe on any third-party rights or contain unlawful, defamatory, or offensive material.
  • We reserve the right to moderate, remove or refuse any submissions at our sole discretion.

9. Limitation of Liability and Disclaimer

  • We strive to provide uninterrupted, error-free Service but do not guarantee availability or accuracy of content at all times.
  • FIVENUTS shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Website or purchase of  products.
  • Our total liability under any circumstance shall not exceed the amount paid by you for the Products you ordered.
  • Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded by law.

10. Prohibited Uses

You agree not to use the Website for:

  • Any unlawful purpose or in violation of applicable laws.
  • Transmitting viruses, malware, or harmful code.
  • Data mining, scraping, or harvesting any content from the Website.
  • Harassing or harming others.
  • Any unauthorized advertising or solicitation.

    11. Termination

    We reserve the right to suspend or terminate your access to the Website or Services immediately without notice for breach of these Terms or any unlawful conduct.

    12. Governing Law and Jurisdiction

    These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the Website shall be subject to the exclusive jurisdiction of courts located in Katihar, Bihar, India.

    13. Electronic Communications

    By using the Website or contacting us, you consent to receive communications from us electronically via email, notifications on the Website, or SMS.

    14. Contact Us

    If you have any questions, concerns, or requests regarding these Terms or our Services, please contact us at:

    • Email: info@fivenuts.in
    • Phone: [Your Customer Support Phone Number]

      By using this Website and/or purchasing Products, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.